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Privacy Policy

Updated July 1, 2019

Our Privacy Policy

Last updated: July 1, 2019

At BarkBiome d/b/a DIG Labs, we respect your privacy and want you to understand how we collect, use and share information. This Privacy Policy applies to our online services, including our websites and/or any mobile applications. By using our websites and/or any mobile applications, you consent to this Privacy Policy and our Terms of Use. If you have any questions about our policies, our websites and/or any mobile applications, or how we collect, use and share information, please contact us at hello@getdiglabs.com.

COLLECTION OF YOUR PERSONAL INFORMATION
We will collect personal information from you (like your name, date of birth, email address, credit card information, phone number, delivery address and any information regarding your pet including your pet’s name, gender, age and health information) when you register for an account (collectively, your "Personal Information").
Information about your computer or mobile device hardware and software may be automatically collected by DIG Labs. This information can include: your IP address, device identifier, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DIG Labs website.
DIG Labs encourages you to review the privacy statements of websites you choose to link to from DIG Labs so that you can understand how those websites collect, use and share your information. DIG Labs is not responsible for the privacy statements or other content on websites outside of the DIG Labs website.

INTERNATIONAL USERS
Your information will be transferred to and maintained on computers located in the United States (or any other country where we operate) and processed there – by providing us with your information, you are accepting and agreeing to that transfer.

USE OF YOUR PERSONAL INFORMATION
DIG Labs collects and uses your Personal Information to operate its website and deliver the services and products you have requested.
Your information may be accessed and used by our service providers who are working with us in connection with the operation of our business (these service providers may have access to your information but only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes).
DIG Labs may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DIG Labs, and they are required to maintain the confidentiality of your information.
DIG Labs may keep track of the websites and pages our users visit within DIG Labs, in order to determine what DIG Labs services are the most popular. This data is used to deliver customized content and advertising within DIG Labs to customers whose behavior indicates that they are interested in a particular subject area.
DIG Labs will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DIG Labs or the site; (b) protect and defend the rights or property of DIG Labs; and, (c) act under exigent circumstances to protect the personal safety of users of DIG Labs, or the public.
We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets.

USE OF COOKIES
The DIG Labs website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DIG Labs pages, or register with DIG Labs site or services, a cookie helps DIG Labs to recall your specific information on subsequent visits. When you return to the same DIG Labs website, the information you previously provided can be retrieved, so you can easily use the DIG Labs features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DIG Labs services or websites you visit.

ACCESSING YOUR PERSONAL INFORMATION
You can access and modify the information you provided us through your account. If you completely delete all such information, then your account will become deactivated and you will not be able to access our services. If you would like us to delete Personal Information about you from our system, please contact us with a request that we delete your Personal Information from our database. We will use reasonable efforts to honor your request; however, we may retain an archived copy of your information as required by law and/or for record keeping purposes.


SECURITY OF YOUR PERSONAL INFORMATION
We employ administrative, physical and electronic measures designed to protect your information from unauthorized access, however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Personal Information is compromised as a result of a breach of security, we will promptly notify you if your Personal Information has been compromised, as required by applicable law.
When Personal Information is transmitted over the network, it is protected through the use of encryption, using the Secure Sockets Layer (SSL) protocol.

MOBILE APPLICATION AND WEBSITE POLICY ONLY
This Privacy Policy applies only to information collected through our mobile applications and website and not to information collected offline.

CHILDREN’S PRIVACY
Our website(s) and mobile application(s) are intended for adults. We do not knowingly collect information from children under the age of thirteen.

RETENTION OF YOUR PERSONAL INFORMATION
We will store the Personal Information you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations.

OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from DIG Labs by contacting us here:
Email: hello@getdiglabs.com
Phone: (512) 522-6165


CHANGES TO THIS STATEMENT
DIG Labs will occasionally update this Statement of Privacy to reflect company and customer feedback. DIG Labs encourages you to periodically review this Statement to be informed of how DIG Labs is protecting your information.


CONTACT INFORMATION
DIG Labs welcomes your questions or comments regarding this Statement of Privacy. If you believe that DIG Labs has not adhered to this Statement, please contact DIG Labs at:
Email: hello@getdiglabs.com
Phone: (512) 522-6165

Effective as of July 1, 2019