NEW! Snap a photo and get instant insights on your pet's health anytime, anywhere.

How Do Virtual Vet Services Work?


Virtual vet services allow pet owners to connect with licensed veterinarians remotely using video conferencing, phone calls, or messaging platforms. Here's how virtual vet services typically work:

  1. Scheduling an appointment: Pet owners can usually schedule an appointment with a virtual vet online or through a mobile app. Some virtual vet services may offer same-day appointments, while others may require booking in advance.
  2. Connecting with the vet: At the scheduled appointment time, the pet owner connects with the vet via a video conferencing platform, phone call, or messaging platform. The pet owner will usually be asked to provide a brief overview of their pet's symptoms or health concerns.
  3. Conducting the appointment: During the appointment, the vet will ask questions about the pet's medical history and symptoms, and may ask the pet owner to perform certain tasks to help diagnose the issue. For example, the vet may ask the pet owner to show the pet's skin or teeth through the camera.
  4. Providing a diagnosis and treatment plan: Based on the information gathered during the appointment, the vet will provide a diagnosis and recommend a treatment plan. This may include prescribing medication, recommending dietary changes, or scheduling a follow-up appointment.
  5. Follow-up care: Depending on the diagnosis, the virtual vet may recommend follow-up care or refer the pet owner to an in-person veterinarian for further examination or treatment.

It's important to note that virtual vet services may not be suitable for all health issues. If your pet is experiencing a medical emergency or requires a physical examination, an in-person veterinary visit may be necessary. However, for many common health issues, virtual vet services can be a convenient and effective option for pet owners.