Refund Policy

We want you to be completely satisfied with your Pup Sup! If for whatever reason you're not, we offer a money-back guarantee.

If your Pup Sup formula isn't just right, please let us know immediately. We'll work with you to adjust your dog's formula free of charge to address any taste preferences, intolerances/allergies, etc.

If your package or the contents of any shipment arrive damaged, please let us know immediately and we'll get you taken care of.

If you are not satisfied, we offer a money-back guarantee on your first Pup Sup.

Text/Call: (512) 522-6165



If you get charged for a replenishment and wish to cancel your subscription and get a refund, you must do so immediately before we manufacture your dog's individual supplement. Because this is a short window, it's best to reach out to us in advance and let us know how you'd like to adjust your dog's formula so we can make it right.