Veterinarian Portal

Thank you for your interest in DIG Labs! We're inspired by the amazing impact veterinarians have on our canine companions and our goal is to be a seamless partner and component of your patient's health and wellness.

In addition to our general FAQ, we have partnered with our members' veterinarians and included specific veterinarian frequently asked questions below. If you have additional questions or would simply like to speak in-person, please contact us and we will get back to you within 12 hours.

If you are interested in partnering with us on research collaborations, please email us.


What is Pup Sup?

Pup Sup is a completely custom canine nutritional supplement uniquely formulated for each dog's health needs and goals. The goal of Pup Sup is to provide a convenient option for pet parents to boost their dog's nutrition naturally without upending their diets. Our meal topper comes in powder form and can support key health areas including digestive health, joint & mobility support, skin & coat concerns, itchiness, heart health, and more. While the world of supplements is broad, we focus on researched ingredients, such as glucosamine and probiotics, that are often not included at ideal levels in many commercial pet diets.

How is the final formula determined? I'd like to request a formula adjustment.

We partnered with our veterinary advisory board to create a proprietary algorithm that takes into account the dog’s health profile to curate the ingredient list and amount. Inputs include age, weight, metabolic weight, breed, and owner-reported health priorities. Interested in customizing a formula for your patient or adjusting a current formula? Please contact us and let’s work together!

Where do you source your ingredients?

Virtually all of our ingredients are sourced from human-grade suppliers. The notable exception is our canine-specific 11-species probiotic blend, which is sourced from a cGMP-certified, NASC-certified veterinary supplement manufacturing facility in the USA.

How do you ensure safety and quality?

Pup Sup is formulated, filled, packed, and shipped from a human grade biolaboratory in Princeton, NJ. We conduct independent third-party testing to verify ingredient purity and potency.

I'd like more of my patients to enroll in your membership. What is the next step?

We would love to partner with you and your practice! We can even create a custom portal for your patients. Contact us and let’s work together!

I'd like to report a product-related complaint.

We are so sorry to hear this! Please contact us so we can get all the details.

Who is on your Veterinarian Advisory Board?

We are proud to have the support of an amazing team of veterinary advisors: A Veterinary Nutritionist, General Veterinary Practitioner, Veterinary Technologist (PhD Animal Nutrition), and Microbiologist. Contact us with questions for any of these board members.


What research projects are you conducting?

At DIG Labs we love science as much as we love our pack. Inspired by the amazing advancements in human healthcare, we are passionate about advancing the state of pet healthcare, beginning with our canine companions. We are currently working on several novel research projects and actively looking for collaborators as well as participants.

You can learn more about our current research areas on our Research Collaborations page.

We're also always looking to register participants in our surveys and non-invasive studies. To sign up your dog(s), please submit their information here.

Would you be open to contributing to our research?

Certainly! If you think we can be a meaningful partner in your scientific research, we would love to contribute as able. Please contact us so we can schedule time to learn more about the exciting things you are are working on.